Meet the Team

Nicole Pharand is the Chief Administrative Officer for NumbersWise Business Services Inc. Nicole’s primary responsibilities with NumbersWise are to supervise all financial and administrative activities and to ensure that the organization exceeds all client expectations regarding the quality of services delivered.

Nicole has spent her entire 30-year career in administrative roles in the financial and technology sectors. She began her career in Customer Service for CIBC, one of Canada’s largest banks, where she assisted businesses with various banking responsibilities. In 1994, she moved to BMO Nesbitt Burns, the Bank of Montreal’s investment management division, where she held various senior positions in Administrative Management and Compliance.

In 2004, she transitioned from banking into technology, becoming the Manager of Administrative Services for e-ternity Business Continuity Consultants, an IT services company based in Mississauga, Ontario Canada, that specialized in cloud-based disaster recovery services. Her responsibilities involved managing the entire administration department, including accounts payable, accounts receivable, payroll, HR, bookkeeping, purchasing, invoicing, and event management. In 2013, e-ternity was acquired by j2 Global Inc., an $800 million cloud services company based in Hollywood California, and Nicole flawlessly managed the entire acquisition and integration process from an administrative perspective. In 2015, she saw an opportunity to provide the same stability and organizational structure that she delivered for e-ternity to other IT service providers, and NumbersWise was founded.

Nicole is a certified bookkeeper with the Institute of Professional Bookkeepers of Canada, she is a certified ProAdvisor for QuickBooks and QuickBooks Online, and is a certified ConnectWise Administrator.

Outside of her career, Nicole has an active family life. She enjoys cheering for her kids in their various sporting and extracurricular activities. Nicole has a great time taking pictures of her lovable dogs Jake and Teddy while hanging out in the garden at her Halton Hills, Ontario home and at her Muskoka cottage. She also likes to share a glass of wine and some laughs with her good friends.

Please click HERE to check out Nicole’s LinkedIn Bio.

Kimi is responsible for many of the client relationships at NumbersWise, managing all aspects from accounts payable and accounts receivable.  Her proficiency with many of the digital tools that power the IT services industry makes her an asset to the team.

Her career in business administration in the technology industry spans 8+ years, and she has extensive experience managing all aspects of a company’s backend operations. Kimi is Quickbooks Online Advanced certified and is an expert in the ConnectWise Professional Services Automation platform.

When she’s not working, Kimi is an professionally-trained chef and loves to experiment with different cuisines and cooking techniques. She’s also an animal lover and is dedicated to her family and their home in Halton Hills, Ontario.

Nick works at NumbersWise as a Financial and Administrative Services Specialist. With NumbersWise he has gained valuable experience in bookkeeping, payroll management, financial reporting, and managing client relationships.

In addition to professional experience, Nick has received significant education and expanded professional expertise. His work experience at NumbersWise has taught him how to manage projects under tight deadlines, engage in multiple live interactions with customers, and work in challenging environments.

Nick graduated in 2022 from Western University in London Ontario with a 4 year Bachelor of Arts degree in Political Science. Although his education is in Political Science, his interests and ambitions lie in the corporate world.

In his free time Nick loves watching sports such as hockey and football, spending time at his cottage in Muskoka, and watching movies.

Katrina handles responsibilities that include accounts payable, expense management, and processing of service tickets for the NumbersWise team. She brings a wealth of experience and knowledge in business operations.

Over 8+ years Katrina has held various roles in office administration, including office administrator, sales consultant, and payroll associate

Her spare time is spent helping her family and their business.